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Export Operations Specialist


Project #: 5228
Job Title: Export Operations Specialist
Industry:Logistics and Transportation
Salary Range:Based on Experience
Benefits: Full medical and dental coverage + 401K program, Training reimbursement, Work life balance environment, Equal opportunity employer 
Location:Richmond, BC
Recruiter:Julia Sustakova
Email:julia@goldbeck.com

> APPLY FOR THIS JOB

Profile

Our client is Non-Vessel Operating Common Carrier (NVOCC) company offering the integrated all-sided services including shipping (full container and groupage), air freight and air-bridge service which is expanding and growing along with the constant opening-up of relevant nation policies. With the HQ in USA, our client evolved into a group service network consisting over 32 directly owned and governed offices in the world and nearly 151 agencies in 79 countries.

As Export Operations Specialist you will be working with well-established team facilitating the exportation of cargo in a timely accurate manner. Our team in Richmond consists of five employees (three sales specialists and two operations specialists). Your main responsibility will be the coordination of the smooth cargo release based on established criteria and system. You will be reporting to Operations Supervisor.

Responsibilities

  • Track, trace and update the status of shipments on daily basis
  • Facilitate all aspects of exportation of cargo as necessary
  • Keep the customers well informed of any changes
  • Update and complete departure notices as they are downloaded from our overseas offices
  • Prepare and distribute completed departure notices in timely fashion to our customers
  • Maintain documentation and records according to established company protocol/ Paperless environment
  • Create and maintain customer profiles with detailed customer information
  • Maintain effective communication with internal and external parties through a high volume of e-mails, phone calls and in-person interaction
  • Generate and monitor reports daily
  • Create invoices to be processed for billing purposes
  • Address internal and external inquiries and direct to the correct department if needed

  • Qualifications

  • Minimum 2 years of NVOC experience is a must
  • Previous experience in ocean transportation and knowledge of shipping documentation is required
  • Strong customer service skills
  • Excellent planning & organizational skills
  • Knowledge of Microsoft Office suite products (i.e. Outlook, Word, Excel)
  • Agility to learn new things(our client use its own internally designed software)
  • High focus on details

  • > APPLY FOR THIS JOB


    Due to the number of applicants, only qualified candidates for this position will be contacted. All applicants will be notified of future job opportunities.

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