Our Application Process
Jobs Opportunities >> - All Job Listings >> Customer Service Manager

Customer Service Manager


Project #: 4991
Job Title: Customer Service Manager
Industry:Security Systems
Salary Range:$60k base + commission (OTE: $90-100k)
Benefits: Benefits Included 
Location:Vancouver, BC
Recruiter:Alessia Pagliaroli
Email:alessiapagliaroli@goldbeck.com

> APPLY FOR THIS JOB

Profile

Our client is an established national integrator of electronics/security systems that offers a wide range of products and solutions to the major players in the construction industry. They are currently in need of a Customer Service Manager who will be responsible for looking after house account requests. The role will focus on retaining existing customers by providing outstanding customer service and handling small commercial sales. The Customer Service Manager’s performance will be measured based on annual installation and recurring revenue sales.

This individual will be visiting customers on a daily basis in Vancouver and Lower Mainland to make sure they are receiving all the required support and they are feel comfortable with dealing with will be properly supported and taken care of. The job doesn’t require any prospecting activity as the main purpose is to retain and manage existing clients.

Outside sales experience will be preferred but people coming from Inside Sales or Customer Service roles within the security industry are highly encouraged to apply.

Previous experience in the security systems industry is mandatory.

Responsibilities & Qualifications

  • Answering existing customers inquiries, providing technical support, solving clients’ issues
  • Educate customers on new products
  • Sell and upsell to house accounts while answering their specific requests
  • Ability to read floor plans/construction drawings
  • Account management/customer service/inside sales experience preferred
  • Strong communications and interpersonal skills
  • Ability to work in a team with minimal supervision
  • Multi-tasking and able to work in an evolving technology-based industry


    This is an incredible opportunity for someone with industry knowledge who is looking for a new, challenging opportunity that focuses on repeating business management and customer service activities. The company offers a competitive remuneration package which includes base salary, vacation, benefits, sales commissions as well as participating in a performance incentive program.

  • > APPLY FOR THIS JOB


    Due to the number of applicants, only qualified candidates for this position will be contacted. All applicants will be notified of future job opportunities.

    bar
    WHERE DO YOU FIT IN?  Summary of our job posting requirements:


    EXPAND TO VIEW FULL RECRUITMENT EXAMPLES arrow
      
    Job Alerts Sign-up  Sign up to receive regular updates on Job Postings in your chosen career field.
    Email*
    First Name*
    Last Name*
    Career Interest
    bar
    EXPANDED LIST OF JOB PLACEMENTS FOR ALL RECRUITMENT DIVISIONS
    The below listed positions are just examples of existing and past positions placed by Goldbeck Recruiting Inc.. Goldbeck has been a leading Vancouver recruitment agency for over 15 years. Contact us for further information.

    Division Industries Location Positions
     
    Sales & Marketing
    Jobs
    Oil & Petroleum
    Mining
    Heavy Equipment
    Office Equipment
    Retail Services
    Import Export
    Software
    Telecommunications
    Business Development
    Information Technology
    Banking
    Insurance
    Pharmaceutical
    Biotechnology
    Construction
    FMCG
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Surrey, BC
    Victoria, BC
    Abbotsford, BC
    Delta, BC
    Fort McMurray, AB
    Kelowna, BC
    Calgary, AB
    Edmonton, AB
    Saskatoon, SK
    Burlington, ON
    Toronto, ON
    VP of Sales & Marketing
    International Sales & Marketing
    Marketing Manager
    Marketing Coordinator
    Marketing Project Manager
    New Product Manager
    Industrial Sales
    Inside Sales
    Customer Service
    Sales Representative
    Client Relationship Manager
    Technical Sales
    Help Desk Supervisor
    International Sales Rep
    Client Consultants
    Account Executive
    Regional Manager
    Business Development Manager
    Territory Manager
    Clinical Sales
    Product Specialist
     
    Engineering &
    Technical Jobs
    Manufacturing
    Utilities
    Oil & Petroleum
    Mining
    Construction
    Forestry
    Environmental
    Heavy Equipment
    Software
    Telecommunications
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Surrey, BC
    Langley, BC
    Kitimat, BC
    Calgary, AB
    Edmonton, AB
    Fort McMurray, AB
    Saskatoon, SK
    Burlington, ON
    Toronto, ON
    Product Engineer
    Project Engineer
    Technical Project Management
    Sales Engineer
    Chemical Engineer
    Design Build Engineer
    Chief Estimator
    Construction Field Engineer
    Automation Engineer
    Environmental Engineer
    Industrial Engineer
    Mechanical Engineer
    Petroleum Engineer
    Manufacturing Systems
    Wireless Engineer
    Software Developer
    General Foreman
    Electrical Specialist
    HVAC Specialist
     
    Production &
    Operations Jobs
    Manufacturing
    Metals
    HVAC
    Mining Exploration
    Construction
    Food Processing
    Warehousing
    Distribution
    Import Export
    Security
    Logistics
    Oil & Gas
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Surrey, BC
    Victoria, BC
    Kitimat, BC
    Delta, BC
    Fraser Valley, BC
    Calgary, AB
    Edmonton, AB
    Fox Creek, AB
    Burlington, ON
    Havelock, ON
    Toronto, ON
    Operations Manager
    Production Manager
    Plant Manager
    Industrial Facilities Manager
    General Manager
    Logistics Manager
    Supply Chain Manager
    Purchasing Manager
    Environmental Manager
    Human Resources Manager
    Maintenance Supervisor
    Purchasing Manager
    Distribution Manager
    Manufacturing Systems
    Materials Manager
    Production Scheduler
    Controller
    Technical Support
    Finance Accounting
    Helpdesk Manager
     
    Healthcare & Biotech Jobs Pharmaceuticals
    Dental
    Dermatology
    General Medicine
    Over the Counter (OTC) Drugs
      Medical Devices
    Medical Equipment
    Hospital Equipment
    Laboratory Equipment
    Dental Equipment
    Diagnostics Equipment
      Natural Health / Nutraceuticals
    Herbal Supplements
    Natural Medicinal Products
    Energy Enhancement Products
    Organic Supplements/Foods
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Surrey, BC
    Victoria, BC
    Calgary, AB
    Edmonton, AB
    Burlington, ON
    Toronto, ON
    Pharmaceutical Sales Representative
    Pharmaceutical Salesperson
    Product Specialist
    Clinical Product Specialist
    Product Associate
    Territory Sales Manager
    Product Manager
    Associate Product Manager
    Assistant Product Manager
    Market Research Analyst
    Market Research Manager
    Group Product Manager
    Company Pharmacist
    Regulatory Officer
    Business Development Manager
    Regional Sales Manager
    National Sales Manager
    Marketing Director
    Sales Director
    Business Development Director
     
    IT & Telecom
    Recruitment
    Information Technology
    Software Companies
    Information Service Providers (ISP)
    Wireless Carriers
    Telecommunication Support
    IT Consulting
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Calgary, AB
    Edmonton, AB
    Toronto, ON
    National Sales & Marketing, IT
    IT Marketing Manager
    IT Sales Manager
    Telecom Sales Manager
    IT Project Manager
    Network Administrator
    Technical Sales
    Help Desk Supervisor
    IT Consultants
    Senior Software Developer
    Project Leader
    CTO
     
    Finance & Accounting
    Recruitment
    Finance & Accounting Consulting
    Business Consulting
    Insurance
    Banking
    Treasury
    Financial Products
    Transportation
    Import / Export
    Manufacturing
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Coquitlam, BC
    Finance Manager
    Financial Analyst
    Controller
    General Manager
    Corporate Accountant
    Accounting Students
    CPA
    CA
    CMA
    CGA
    CFO
    Director of Finance
     
    HR Recruitment Education
    Not-For-Profit
    Manufacturing
    Industrial
    Technology
    Consumer Products
    Retail
    Vancouver, BC
    Burnaby, BC
    Surrey, BC
    Richmond, BC
    Calgary, AB
    Edmonton, AB
    Toronto, ON
    Winnipeg, MB
    HR Manager
    Executive Director, HR
    Work Placement Coordinator
    Work Program Coordinator
    Executive
    Occupational Safety Manager
    Training Supervisor
    Branch Manager
    HR Advisor
    Store Manager
     
    Executive & 100K Jobs Automation
    Construction
    Mining Exploration
    Chemical Operations
    Real Estate
    Import Export
    Metals Fabrication
    Oil & Petroleum
    Pharmaceutical
    Biotechnology
    Information Technology
    Electronics
    FMCG
    Medical / Pharmaceutical
    Vancouver, BC
    Burnaby, BC
    Richmond, BC
    Surrey, BC
    Victoria, BC
    Kitimat, BC
    Nanaimo, BC
    Williams Lake, BC
    Calgary, AB
    Fort McMurray, AB
    Edmonton, AB
    Saskatoon, SK
    Havelock, ON
    Burlington, ON
    Toronto, ON
    President & CEO
    VP Sales & Marketing
    Director of Finance
    Regional Sales Manager
    Supply Chain Manager
    Business Development Manager
    Plant Manager
    COO
    CTO
    CFO
    Technical Sales Engineer
    Chemical Engineer
    Marketing Director
    Senior Sales
    bar