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Clinic Manager, Hearing Aid Dispensing & Client After-Care


Project #: 4386
Job Title: Clinic Manager, Hearing Aid Dispensing & Client After-Care
Industry:Hearing aids and aftercare
Salary Range:$70,000-75,000 + incentives
Benefits: Medical and dental 
Location:Coquitlam, BC
Recruiter:Jessica Miles
Email:jessicamiles@goldbeck.com

> APPLY FOR THIS JOB

Profile

Our client is an innovative, multi-location hearing clinic organization. They provide hearing tests, hearing aids and patient after-care. They are committed to providing high-quality customer service and retaining their clients. In some situations, they also offer opportunities for part-ownership, creating an entrepreneurial spirit through out the organization.

This opportunity is open to either Audiologists or Hearing Aid Practitioners. Individuals must be registered by the College of Speech and Hearing Health Professionals of BC to test hearing and prescribe hearing aids. We are looking for registration with the college, along with at least 2 years of sales experience dispensing hearing aids.

Responsibilities

  • Establish, build and nurture long term relationships with patients
  • Evaluate patient histories, current conditions and make recommendations using the most up-to-date industry information
  • Administer and interpret hearing tests and other examinations (such as fittings of hearing instruments, ear impressions and audiograms)
  • Assess candidacy for hearing instruments and aids and recommend devices and applications
  • Take ear impressions for adaptation to hearing instruments; modify ear molds and hearing equipment to address patient needs
  • Provide advice and counseling for the use and care of hearing instruments and devices, including strategies for coping and success for both patients and family members
  • Check-in with patients and develop long-term strategies to meet changing needs
  • Manage clinic staff (1 customer care representative and 1 audiometric technician)
  • Monitor clinic equipment and ensure machines are properly calibrated and maintained
  • Oversee the sterilization and disinfection of clinic equipment
  • Follow the company’s code of ethics, policies and guidelines for quality care of patients and leadership of staff
  • Assist in business planning for the individual clinic and implement new business strategies
  • Promote marketing and advertising plans
  • Work within governmental and college guidelines

  • Qualifications

  • Registered Audiologist or Hearing Aid Practitioner
  • Registered by the College of Speech and Hearing Health Professionals of BC to test hearing and prescribe hearing aids
  • 2 years of sales experience dispensing hearing aids in a clinic setting
  • Team player, process oriented, able to manage the larger strategic plan while working the details assiduously
  • Leadership potential OR leadership experience– ability to interact with staff, provide guidance and act as a content expert
  • Knowledge of the BC provincial health care system
  • Excellent communication, team building, coaching and motivational skills
  • Passionate about hearing health, helping patients and working positively

  • > APPLY FOR THIS JOB


    Due to the number of applicants, only qualified candidates for this position will be contacted. All applicants will be notified of future job opportunities.

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